English
Privacy Policy (1 February 2025)
This notice explains how we collect, use and safeguard personal data in compliance with EU/EEA privacy law.
1. Data Controller
- Mooi Huis Cleaning Services is the controller responsible for processing personal data in line with the EU General Data Protection Regulation (GDPR).
- Business address: Windwijzer 9, Middelburg, Zeeland, Nederland
- Email: info@mooihuiszeeland.nl
- Phone: (+31) 639 385 567
2. Data we collect
- Identification and contact details (name, address, phone number, email).
- Service enquiries, project details, site information and instructions.
- Billing and transaction records.
- Website usage data such as IP address, browser information and cookie IDs.
- Consent records captured through our cookie banner.
3. Purposes & legal bases
- Providing services and customer management (performance of a contract).
- Scheduling, invoicing and administration (legal obligation/legitimate interest).
- Customer support and communications (contractual necessity/legitimate interest).
- Marketing and analytics via Google Analytics (consent).
- Fraud prevention and security of our systems (legitimate interest).
4. Retention
- We retain personal data only as long as necessary for the stated purposes.
- Accounting records are kept for at least seven years to meet Dutch legal obligations.
- Cookie and consent records are stored for up to 13 months or until you change your preferences.
5. Sharing with third parties
- Hosting and infrastructure partners that power our website and email.
- Payment and bookkeeping providers for invoicing.
- Analytics and marketing platforms (such as Google) when you give consent.
- Authorities or regulators when required by law.
- Each processor is bound by a data-processing agreement to safeguard your privacy.
6. Cookies & consent
- Our cookie banner lets you choose between essential cookies, analytics and advertising cookies.
- You can refuse or withdraw consent at any time via the “Privacy settings” button visible in the lower corner after making a choice.
- We rely on Google Consent Mode to ensure tags respect your preferences.
7. Your GDPR rights
- Right of access to your data.
- Right to rectify or erase data.
- Right to restrict or object to processing.
- Right to data portability.
- Right to withdraw consent at any time.
- Right to lodge a complaint with your local supervisory authority.
- Contact us using the details below to exercise these rights.
8. International transfers
- If data is processed outside the EEA (e.g. by US cloud providers) we implement safeguards such as the EU Standard Contractual Clauses.
9. Changes
- We may update this privacy notice to reflect legal requirements or service improvements.
- Please revisit this page regularly to stay informed.